connect.

connect with us for any request or share your ideas on how we could help create your moment that will last a lifetime.

moment.[information]

moment.[questions]

what makes moment. different from other furniture brands?

moment is not about mass production, we partner with you to create furniture that reflects your personal story and lifestyle. each piece is carfeully designed, unique, and built around your needs.

how would you describe moment’s design philosophy?

our philosophy blends storytelling with craftsmanship. we believe furniture should evoke emotion and meaning, not just fill a space. that’s why we take time to understand your needs before we design anything.

what does “personal” mean in your design process?

“personal” means your voice shapes the outcome, from initial concept through material choices to finishing details. we create with you step by step, ensuring the result fits your personality and environment.

how does the custom design process work?

our process includes listening to your story → idea generation → refining the design together → building the piece → final delivery. Throughout, you’re involved and informed.

how long does the custom design process take?

timelines vary based on complexity, but we aim to balance thoughtful design with efficient delivery. once we begin the design, we’ll share an estimated schedule customized to your project.

can I see design options before committing?

absolutely! early in the process you’ll receive visual concepts and material samples so you can see and feel possibilities, and make the right choice before we start building.

where are your products made?

all of our tailor-made pieces are carefully designed and crafted by us, with a deep understanding of material and finish quality, in our belgian workshop.

what materials do you use?

we prioritize high-quality, responsibly sourced, and long-lasting materials. each choice is deliberate, designed to be both beautiful and durable.

what if you want a specific material or finish?

that’s part of the unique journey! we welcome specific requests and will work with you to find the best option that matches your vision and lifestyle.

how do I get a quote?

after an initial conversation about what you want and need, we’ll provide a tailored quote that reflects your design goals and specifications.

what affects the price of a custom moment. piece?

price is driven by materials, complexity, customisation level and the sheer size on the task at hand. more bespoke elements mean more design and craftsmanship, which is reflected in your quote.

how is delivery handled?

we handle delivery with care, white-glove service, so your piece arrives safely and is placed exactly where you want it.

do you ship internationally?

yes! we can deliver worldwide, reach out and we’ll outline shipping options and timing for your location.

what about care and maintenance?

we’ll provide guidance on how to look after your piece so it ages well, including cleaning, occasional care, and how to protect finishes.

is there a warranty?

we stand behind the quality of our work. warranty details will be provided based on the specific piece and materials used.

what if I want to make changes after finalising the design?

we highly recommend confirming details before production begins, but we’re here to talk through any concerns.

how can I begin working with moment?

start by reaching out via the connect page above. tell us a bit about what you imagine, and we’ll take it from there.